AWS SysOps Administrator - Associate

The AWS Certified SysOps Administrator – Associate (SOA-C02) validates technical expertise in deployment, management, and operations of workloads on AWS. It is the most operations-focused of the associate-level AWS certifications, covering monitoring, high availability, storage management, networking, security, and cost optimization in production AWS environments. It includes a unique hands-on exam lab component.

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What is the AWS SysOps Administrator Associate (SOA-C02)?

Who Should Take This Course?

Systems administrators managing AWS production environments
Operations engineers responsible for AWS infrastructure uptime
Cloud engineers performing deployment and configuration tasks
IT operations professionals migrating to cloud operations
DevOps engineers owning operational aspects of AWS workloads
Help desk and support engineers escalating cloud issues

What You Will Learn in the SOA-C02 Course

A comprehensive curriculum covering all exam objectives with hands-on labs and real-world practice.

Monitoring, Logging, and Remediation

Implement comprehensive observability across AWS workloads.

CloudWatch dashboards, metrics, and custom alarms
AWS Config rules and compliance remediation
CloudTrail log analysis and anomaly detection
Systems Manager OpsCenter and Incident Manager

Reliability and Business Continuity

Design and maintain highly available, scalable, and self-healing architectures.

EC2 Auto Scaling groups and lifecycle hooks
Elastic Load Balancing — ALB, NLB, and GLB
RDS Multi-AZ and read replica strategies
Route 53 health checks and failover routing

Deployment, Provisioning, and Automation

Automate infrastructure provisioning and configuration management.

CloudFormation stack creation, updates, and drift detection
AWS Systems Manager — Patch Manager, Run Command, Automation
AWS OpsWorks and Elastic Beanstalk operations
AWS Service Catalog for governed provisioning

Security and Compliance

Implement operational security controls and compliance posture management.

IAM policy management and permission boundaries
AWS Security Hub and GuardDuty operational use
VPC security groups, NACLs, and flow logs
KMS key management and rotation policies

Networking and Content Delivery

Configure and troubleshoot networking services for production workloads.

VPC design — subnets, route tables, and internet/NAT gateways
VPN connections and AWS Direct Connect
CloudFront distributions and cache behaviors
Route 53 routing policies and latency optimization

Cost and Performance Optimization

Optimize AWS workloads for cost and performance in production.

AWS Cost Explorer and budget alerts
EC2 rightsizing and Compute Optimizer
S3 Intelligent-Tiering and lifecycle policies
Trusted Advisor checks and operational recommendations

Course Prerequisites

Pre-requisites training is free when you purchase the course from ProSupport

AWS Cloud Practitioner (CLF-C02) or equivalent AWS knowledge
1+ year of hands-on experience in AWS systems operations
Familiarity with Linux and Windows server administration
Understanding of networking — DNS, DHCP, VPN, IP addressing
Basic scripting knowledge (Bash, PowerShell, or Python) is beneficial

Exam Information

Everything you need to know about the SOA-C02 certification exam.

Exam Component	Details
Exam Name	AWS Certified SysOps Administrator - Associate
Exam Code	SOA-C02
Exam Type	Multiple Choice, Multiple Response, and Exam Labs
Total Questions	65 questions + optional lab sections
Passing Score	720 (out of 1000)
Exam Duration	180 minutes
Language	English, Japanese, Korean, Simplified Chinese
Exam Provider	AWS / Pearson VUE
Exam Focus	Deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS
Exam Registration	Register via aws.amazon.com/certification or Pearson VUE; lab component available at select centers
Retake Policy	14 days wait after first failure; 90 days after second and subsequent failures
Certification Validity	3 years