Salesforce Sales Cloud Consultant

The Salesforce Certified Sales Cloud Consultant certification validates the ability to design and implement Sales Cloud solutions that meet client business requirements. It covers the full sales lifecycle in Salesforce — from lead management and opportunity tracking to forecasting, territory management, and sales analytics.

Request Training Email Inquiry

What is the SCC Course?

Who Should Take This Course?

Salesforce consultants implementing Sales Cloud for clients
CRM project leads designing sales process automation
Salesforce Administrators expanding into consulting roles
Business analysts mapping sales workflows to Salesforce
Solution architects designing enterprise sales solutions
Sales Operations professionals becoming Salesforce practitioners

What You Will Learn in the SCC Course

A comprehensive curriculum covering all exam objectives with hands-on labs and real-world practice.

Sales Cloud Solution Design

Discovery and requirements gathering for sales processes
Sales lifecycle mapping to Salesforce objects
Choosing between standard and custom solutions
Multi-currency and multi-division sales organisations

Lead and Opportunity Management

Lead capture, scoring, and assignment rules
Opportunity stages, sales paths, and probability
Products, price books, and quotes
Opportunity teams and splits

Accounts & Contacts

Account hierarchies and person accounts
Contact roles and relationship management
Partner and channel sales management
Account teams and access model

Forecasting & Territory Management

Collaborative forecasting and forecast types
Territory management 2.0
Quota and revenue forecasting configuration
Manager and subordinate forecast adjustments

Sales Productivity & Automation

Email integration (Outlook, Gmail) and activity tracking
Salesforce Inbox and Einstein Activity Capture
Sales Cadences with High Velocity Sales
Automation: Flow, Approval Processes, and Einstein Lead Scoring

Analytics & Reporting

Sales dashboards and KPI reporting
Report types: tabular, summary, matrix, joined
CRM Analytics (Tableau CRM) overview
Customising report and dashboard sharing

Course Prerequisites

Pre-requisites training is free when you purchase the course from ProSupport

Salesforce Administrator certification
6+ months of Salesforce Sales Cloud implementation experience
Understanding of CRM sales processes
Familiarity with Salesforce data model and security model

Exam Information

Everything you need to know about the SCC certification exam.

Exam Component	Details
Exam Name	Salesforce Certified Sales Cloud Consultant
Exam Code	SCC
Exam Type	Multiple Choice
Total Questions	60
Passing Score	67%
Exam Duration	105 minutes
Language	English, Japanese
Exam Provider	Salesforce / Webassessor
Exam Focus	Designing and implementing Salesforce Sales Cloud solutions for enterprise clients
Exam Registration	Trailhead / Webassessor
Retake Policy	1-day waiting period; $100 retake fee
Certification Validity	1 year (annual maintenance required)